Blog 14

1.  Who do you plan to interview?  What is this person's area of expertise?

I plan to interview my second mentor. My second mentor is a loan officer for car dealerships.

2.  Verify that you have called your interviewee to schedule an interview.  What is the date and time of the interview? 

The date is still uncertain but will be around next weekend

3.  Phrase an open-ended question that will help you find research resources that would help to answer the EQ.

What are ways to efficiently close a loan and satisfy your client?

4.  Phrase an open-ended question that will help you think about other useful activities you might do to help you answer the EQ (IC2, possible experts to talk to, etc).

Why is it key to lock in a loan?

5.  Phrase two open-ended questions that help you to understand your interviewee's perspective on an aspect of your EQ. 

Why is it necessary to make your client happy?

How can keeping your client satisfied help your business?

Blog 13: 10 Hour Mentorship Check-In

1.   Where are you doing your mentorship?

At the moment I am shadowing for my mentorship and observing the step by step process of the loan process.

2.   Who is your contact?  What makes this person an expert?

My contact is Cindy Ruiz and what makes her qualified is that she has been a loan officer for a few years and handles car loans 

3.   How many  hours have you done during the school year? (Summer Mentorship Hours and Mentorship Hours should be reflected separately in your Senior Project Hours log located on the right hand side of your blog).

I have 27 total hours, 16 from my summer mentorship and 11 so far from mentoring during the school year.

4.   Succinctly summarize what you did, how well you and your mentor worked together, and how you plan to complete the remaining hours.

During the hours that I spent mentoring I shadowed as well as go over some loan files and paper that clients have to sign and send in order for the loan process to occur. I plan to hopefully get more hands on experience when mentoring although it is hard to do so due to the fact that this job is 100% commission

Blog 12: Holiday Project Update

1.  It is important to consistently work on your senior project, whether it is break or we are in school.  What did you do over the break with your senior project?
During break I was able to get some mentoring done with a new mentor that I recently got. This new mentor works closer to where I live which will be easier for me. During the mentorship I was able to shadow and see all the steps loan officers have to complete for a loan to process. During the break I also researched information on loan officers and how they can successfully do their job and promote themselves.

2.  What was the most important thing you learned from what you did, and why?  What was the source of what you learned?

The most important thing I learned was from the research that I found on loan officers. I learned that you need to be able to give good services by not complicating the loan process for your client. If going through the loan becomes too confusing it could possibly scare the client from taking out the loan or could get them irritated and may gives you a bad reputation

3.  Your third interview will be a 10 question interview related to possible answers for your EQ. Who do you plan to talk to and why?

I plan to talk to my additional mentor for my third interview. I plan  to do this because they work in the Loan Officer industry and are knowledgeable on what it takes to successfully complete loans as well as providing good service for their clients.